Waterguru Enables New Pool Service Operation in Rural Alabama

Summary: Grant from Leeds, Alabama, found the WaterGuru SENSE to be an innovative solution to his residential pool chemistry issues, and inspired him to start his own pool maintenance company. Grant used the WaterGuru mobile app and in-skimmer monitor to create a new approach to pool maintenance based on when service is needed, not scheduled. The app enables him to monitor multiple pools remotely from a single dashboard and make on-site visits only when chemical adjustments are necessary - bringing pool maintenance into the 21st century.

Alabama Man Uses WaterGuru to Create a New Career and Improves the Pool Service Industry’s Overall Business Model

The idea for Grant’s pool service company stemmed from how easy the WaterGuru was to use on his own swimming pool, how much it taught him about pool chemistry and how well-balanced his pool water has stayed since he bought the WaterGuru two years ago. From Grant’s perspective the WaterGuru SENSE device is an amazing piece of innovation, but what really got him thinking down a business plan path was the Water Guru’s mobile app. Grant envisioned that with the app enabled along with notifications, assuming each of his customers owned a WaterGuru, he would only need to make visits when the customer’s swimming pool needed an adjustment. The concept of the pool service visiting every Monday at 10:00 a.m. would become obsolete. Instead, the pool service would have a daily window into each customer’s pool and when chemical adjustments needed to be made they would schedule a time to make them. Even better, they would know exactly what to add, and how much to add before arriving. 

The WaterGuru SENSE, as Grant has proven, is potentially a huge efficiency tool for all pool service providers, but for Grant it means a bit more considering he lives in a town of 12,000 people that doesn’t even get pool service, because no one near offers it. His town needs him. 

“The reason I am doing this as a side thing is because the health department does not regulate our public pools, at least in our county,” he says. “Down near the coast, the health department gets involved, but not here. Someone has to do something. I don't have to have two readings a day or anything like that for a pool to keep it open, but that is what the health department would require of public or commercial swimming pools if they regulated our county. With the WaterGuru app I can get a reading as many times a day as I want, and as a result I plan on having a WaterGuru in every pool that I maintain at the start of the season. That includes the public pool, the country club pool, my residential customers and the commercial pools.” 

“By having the WaterGuru SENSE in the water at each pool, I don't necessarily have to worry about pH,” he says. “I can read the chlorine and all the other data points every day. I know if we're getting low, or I know if something's getting to the point where I need to go to that pool to check on it. I mean, work smarter, not harder, right? That's just my take on it.”